Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide fast shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ohmykidz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ohmykidz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@ohmykidz.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@ohmykidz.com
Made of soft cotton. Super beautiful because marries the shapes well. Make a nice silhouette. I'm round in addition to being pregnant and it's pretty. The folds make the fabric not too pulled at the belly. So not transparent. Get on your knees. Short perfect I love it.
I am very waiting this item. It was delivered to Latvia after two months. It's hard to wait so long :) The product is great and the store is excellent. For bust 100 cm, waist 90 cm, hip 110 cm size L fits perfectly. I am grateful to you.
Soft fabric and stretches a lot. Will definitely buy more.
robe acheté pour ma baby shower elle est parfaite j'ai trop hâte
Really very beautiful as on the picture, take your size before your pregnancy.
Perfect I will recommend
a little see through , but great fabric
The dresses look great, and seem to be well made. The seams are clean and finished well. I would have liked a slightly thicker fabric, but they don't appear to be see-through, so it should be fine.
The fabric is a bit thin but at least you don't see the underwear through. It's excellent for the price, and light enough for summer
Beautiful affordable maternity summer dress. Thank you dear store!
Super nice material Size perfectly well Fast Delivery Nothing complains
The dress is very satisfied. The size did not guess a little, but, I think, for pregnancy I will grow up. The quality of the dress is good. The seams are neat. The fabric is pleasant to the body. What omarachilo is a long delivery. The store sent the order immediately, but then something went wrong. Instead of the declared arrival date on 3 April, the parcel arrived on the 12th.
Exactly what I ordered and perfect size. I'm about 5'4 and currently 150 lbs and got a size medium. great fit!
The dress perfectly fit, the stock for the growing tummy is quite decent, to wear to work under the jacket is very convenient
The dress is clear, the fabric is pleasant does not shine through, the colors are bright juicy, the length is good for high my height 176 cm. I recommend, I really liked it.
pattern and color same as picture its lycra its quite long, under knee, usually I wear S, but I ordered M, becuse the belly, its so comfy, but if your belly is little in the summer, you can choose your normal size
Since the descriptions of the goods did not find, I ordered it on the eye. Light to the height of 168, weight 72, hips 106 and 10 weeks size m on the belly village is good, the stock will be good, and the ass here is the whole celling. with a turquoise dress and the same parameters like OK, the fabric is darker. The material is pleasant, it reached Jerusalem for 2.5 or weeks
super! grandeur small parfaite!!
Product conforms to the description. Nice color. Size a little big but I'm at the beginning of pregnancy (3 months) and I took it for this summer so it will be very good
The material is very soft and nice. I received the items in two weeks.